政府满意度，是指居民个人基于主观感知对其能感知到的政府工作情况进行评价，居民在情绪上表现为失望或者愉悦的感觉状态。随着中国经济的高速发展，我国居民对政府各方面工作的满意度也会相应发生改变，同时，政府满意度又受到个人因素的制约，故其影响因素较为复杂。在宏观层面上，经济的发展是否真正提高了政府满意度？在个人特征层面上，政府满意度又会受到哪些因素的影响？

为解决上述问题，本文数据以中国家庭追踪调查数据（CFPS）为主要来源，通过对2010年、2012年、2014年、2016年和2018年的CFPS数据分析，结果表明：我国居民的政府满意度均值均在3.5分左右波动，48%的居民认为政府工作“有一定成绩”（包括“有很大成绩”、“没有多大成绩”、“没有成绩”和“比之前更糟了”）。接下来，建立固定效应模型，结果表明：在一定时间范围内，经济发展对政府满意度有显著的正向影响，即短期内经济的快速发展可有效提升我国居民的政府满意度。最后，建立次序Logistic回归模型，根据被调查者的政治面貌和主观性社会地位，分别对廉政满意度、环保满意度、贫富差距满意度、就业满意度、教育满意度、医疗满意度、住房满意度和社保满意度这8个政府满意度指标的影响因素进行对比分析，发现不同的政府满意度指标受到不同因素的影响，比如政治面貌、主观性社会地位、相对收入、生活满意度和身心健康状况等，需具体指标具体分析。

本文对政府满意度及其具体指标的影响因素进行多方面分析，建议政府相关部门根据不同群体的政府满意度影响因素的差异，制定更具针对性的措施，比如构建双向沟通的平台、健全住房体系、提倡环保行为、扩大低保的保障范围、改善医疗服务等，加大居民对政府各项工作的认可度，全面提升我国居民的政府满意度，维护社会稳定。

Government satisfaction refers to the evaluation of the government work that residents can perceive based on their subjective perception. With the rapid development of the economy, Chinese residents' satisfaction with all aspects of government work also changes accordingly. Government satisfaction is restricted by personal factors, so its influencing factors are more complicated. On the macro level, does economic development increase government satisfaction? At the level of personal characteristics, what factors affect government satisfaction?

To solve the above problems, the data in this paper uses the Chinese Family Tracking Survey Data (CFPS) as the main source. Through the analysis of the CFPS data in 2010, 2012, 2014, 2016, and 2018, the results show that: the government satisfaction of Chinese residents The average value fluctuates around 3.5 points, and 48% of residents believe that government work has "a certain degree of achievement" (including "a great achievement", "not much achievement", "no achievement" and "worse than before"). Next, a fixed-effect model is established, and the results show that within a certain time frame, economic development has a significant positive impact on government satisfaction, that is, rapid economic development in the short term can effectively improve the government satisfaction of Chinese residents. Finally, a sequential logistic regression model was established, and according to the respondents’ political outlook and subjective social status, the satisfaction of clean government, environmental protection, rich and poor gap, employment satisfaction, education satisfaction, medical satisfaction, and housing A comparative analysis of the influencing factors of the eight government satisfaction indicators, satisfaction, and social security satisfaction, found that different government satisfaction indicators are affected by different factors, such as political outlook, subjective social status, relative income, life satisfaction, and physical and mental health conditions, etc., require specific analysis of specific indicators.

This article analyzes the influencing factors of government satisfaction and its specific indicators in many aspects. It is recommended that relevant government departments formulate more targeted measures based on the differences in government satisfaction influencing factors of different groups. The measures include building a two-way communication platform and systems that promote environmental protection behaviors, expanding the coverage of subsistence allowances, improving medical services, and so on. By doing these, it is hoped that residents’ recognition of government work will be increased and the government’s satisfaction of Chinese residents can be comprehensively increased so that social stability is achieved.