Emojis是互联网交流时情绪表达的重要非言语线索，近年来关于emojis的研究逐渐兴起，但目前仍少有emojis如何影响人际交往结果如宽恕的研究。本研究认为道歉时使用的emojis是一种自发和独特的线索，可能促进人际宽恕行为。研究共招募323名被试，通过一个预研究与两个正式实验，采用回忆法与情境模拟实验探索道歉时使用表示悔恨的emojis对宽恕的影响，并结合情绪的社会信息理论探讨共情与责任归因在其中的中介作用。结果表明：(1) 人们在道歉时会选择与真实悔恨的面部表情相似的emojis；(2) 道歉时使用表达悔恨的emojis能够增加接收者的宽恕水平；(3) 共情在emojis促进宽恕的过程中起到中介作用，即悔恨emojis使用增加了个体共情水平进而提高宽恕；责任归因则不能起到中介作用。研究结论对人际交往和表情研究发展具有一定意义。

Emojis are important nonverbal cues for emotional expression during Internet communication, and research on emojis has gradually emerged in recent years, but there is still little research on how emojis affect interpersonal outcomes such as forgiveness. The present study argues that emojis used in apologies are a spontaneous and unique cue that may facilitate interpersonal forgiveness behaviors. A total of 323 participants were recruited for the study, and the effects of using remorse emojis when apologizing on forgiveness were explored through a pre-study and two formal experiments using recall methods and contextual simulation experiments. And the mediating role of empathy and attribution of responsibility is explored in the context of Emotions As Social Information theory. The results showed that (1) People would choose emojis that resemble the true facial expression of remorse when apologizing; (2) The use of remorse emojis when apologizing promote forgiveness of the receiver; (3) Empathy mediated the process of emojis promoting forgiveness, i.e., the use of remorse emojis increased the level of individual empathy and thus increased forgiveness; attribution of responsibility did not play a mediating role. The findings have implications for the development of both interpersonal and emoji research.