顺风车是利用顺风车网络平台的技术优势对线上线下资源进行整合，使得乘客与顺风车车主达成交易的一种共享出行方式。但是随着顺风车争议案件不断增加，加之目前我国未有对顺风车网络平台的责任形态的清晰界定，使得乘客在利益受损时无法得到合理的补偿与救济。根据顺风车网络平台在运营模式中所起到的组织作用，可以参照《侵权责任法》37条将其定性为群众性活动组织者，施以顺风车网络平台安全保障义务。安全保障义务具有双重属性，在侵权法属性中，基于顺风车网络平台的不作为侵权，论述了其应当承担的侵权责任范围；在合同法属性中，基于顺风车网络平台违反合同义务与附随义务，论述了其所应当承担的违约责任范围。在违约责任与侵权责任发生竞合时，乘客只能主张一种请求权。若顺风车网络平台怠于履行安保义务所造成的损失低于合同中约定的赔偿数额时，主张举证较易的合同责任较为适宜，但是若平台怠于履行安保义务造成了被害人严重的人身损害和精神损害，则主张侵权责任更为适宜，如此所赔偿的范围包含非财产损失。

Shunfeng car is a shared travel method that uses the technical advantages of the Shunfeng car network platform to integrate online and offline resources so that passengers and owners of Shunfeng car can reach a deal. However, with the increasing number of controversial cases of ride-hailing, and the lack of a clear definition of the form of responsibility of the ride-hailing network platform in China, passengers cannot receive reasonable compensation and relief when their interests are damaged. According to the organizational role played by the Shunfeng car network platform in the operation mode, it can be characterized as a mass event organizer with reference to Article 37 of the Tort Liability Law, and the Shunfeng car network platform security obligation is imposed. The security guarantee obligation has a dual attribute. Among the tort law attributes, based on the inaction infringement of the Shunfeng car network platform, it discusses the scope of tort liability that it should bear; , Discusses the scope of liability for breach of contract. When the liability for breach of contract and the liability for infringement are competing, the passenger can only claim one right of claim. If the losses caused by the failure of the Shunfeng car network platform to perform security obligations are lower than the amount of compensation agreed in the contract, it is more appropriate to claim that the contract liability is easier to prove. For mental damage, it is more appropriate to claim tort liability, so the scope of compensation includes non-property losses.