中文题名: | 区县公安机关涉警网络舆情危机引导策略研究——以S市A区为例 |
姓名: | |
保密级别: | 公开 |
论文语种: | 中文 |
学科代码: | 125200 |
学科专业: | |
学生类型: | 硕士 |
学位: | 公共管理硕士 |
学位类型: | |
学位年度: | 2020 |
校区: | |
学院: | |
研究方向: | 网络舆情引导 |
第一导师姓名: | |
第一导师单位: | |
第二导师姓名: | |
提交日期: | 2020-06-17 |
答辩日期: | 2020-06-07 |
外文题名: | Strategies to Guide Online Police-related Public Opinion Crisis of District and County Public Security Organs: A case study based on A District S City |
中文关键词: | |
外文关键词: | district and county public security organs ; online police-related public opinion crisis ; guidance strategies |
中文摘要: |
随着互联网的全面普及以及移动通信的飞速发展,网络舆情因其传播更快、范围更广、意识形态更多元、思想碰撞更激烈,逐渐成为重要的舆情力量。特别是在当前社会矛盾叠加多变、公共安全治理压力剧增的大背景下,公安机关作为维护政治安全和社会稳定的主力军,极易成为新闻的看点、舆论的焦点、炒作的热点和监督的重点,涉警网络舆情危机燃点多、触点低,近几年的发生频率一直居高不下。公安机关如何改进和加强舆论引导工作,转危为机、掌握主动,既是当前亟待思考解决的现实课题,也是构建新时代警务工作体系的题中之义。 本文聚焦最基层的公安机关,也是网络舆情危机发生最初始、最重要的处置部门,以区县公安机关涉警网络舆情危机引导工作为研究主题,以S市公安局A分局为具体对象,综合采取二手资料法、半结构访谈、案例分析法等研究方法,一方面,从宏观层面简要总结涉警网络舆情危机特点,区县公安机关引导应对处置发展历程、取得成就,归纳出表面重视多、入脑入心少,单打独斗多、联合作战少,舆情管控多、引导转化少,画蛇添足多、转危为机少等四方面普遍性问题,并以S市A区为例,剖析其涉警网络舆情危机的具体特点、引导措施、操作流程。另一方面,从实操层面,以“10.2抢孩子事件”舆情危机为例,运用4R理论等危机管理基本原理与方法,对危机预警阶段、发生阶段、爆发阶段、消退阶段舆情演化过程全面复盘,对四个阶段引导过程深入分析,总结成功经验,剖析存在问题。同时,运用SWOT分析法,结合A区公安机关涉警网络舆情危机应对具体案例,综合分析研判四个阶段引导的优势、劣势、机会、威胁,将内因外因等孤立因素有机结合起来,分别建立分析矩阵。最后,基于前面的分析研究,围绕涉警网络舆情危机预警、发生、爆发、消退四个阶段提出了区县公安机关的应对策略。 |
外文摘要: |
With the popularity of internet and rapid development of mobile communication, “Internet Language” becomes diversified and can spread easily and widely. However, it also can trigger public opinion, especially the news related to police. Currently, social environment is changeable and public security faces increasing pressure. As a result, public security organs, which protect political safety and social stability, become a focus of news, supervision and speculation. Police-related public opinion can be easily triggered and happens frequently. It is practical and urgent for the public security organs to guide public opinion and transfer the crisis into opportunity. This paper focuses on district and county public security organs, which is a basic level police organization, and beginning and important part to respond to online public opinion. This paper takes A Police Office of S Public Security Organ as a case, and uses secondary data analysis, semi-structured interviews and case study to summarize the features of online police-related public opinion and describe the development history and achievements of response of district and county public security organs. Then, this paper concludes four common problems and analyzes the features, guidance measures and operational procedures of online public opinion in A District, S City. This paper takes the “Robbery of Baby on October 2” as an example and uses 4R Theory to review and analyze the early-warning stage, happening stage, break-out stage and vanishing stage of public opinion. Meanwhile, based on SWOT analysis and cases in public security organ of A District, the paper comprehensively analyzes the strengths, weaknesses, opportunities and threats of the four stages of online police-related public opinion crisis, combines internal and external factors, and set up analytical matrix respectively. According to the analysis and research, the paper raises the strategies to respond to four stages of online police-related public opinion of district and county public security organs. |
参考文献总数: | 53 |
馆藏号: | 硕125200/20254 |
开放日期: | 2021-06-17 |