本文力图就管理者问题解决能力的开发与训练的基本原理和方法进行研究。在千变万化的社会现实和纷繁复杂的问题面前，如何能科学合理地分析、判断问题，切实有效地处理和解决问题，问题解决能力作为一种基本的工作能力,对管理者在管理工作实践上显得十分必要和极具现实意义。本文第一部分就管理者问题解决能力中的核心部分-创造性思维能力进行了分析；第二部分结合管理工作实际对管理者及其职能进行了相关研究；第三部分对管理者创新能力的培养与训练的过程进行了阐述；第四部分就问题本身、问题意识及问题起点进行了一般分析，并在发现问题和解决问题的类型，结构和处理方法上进行研究；第五部分提出管理者问题解决能力开发与训练的两个模型，运用程序式和阶段式的方法来探求问题解决思维技能与操作能力的培养，并由此而提高管理者自身的能力和管理工作的水平。

The professional development is very mportant in the field of man-agement. The process of training aims at two areas in problem-solv-ing-creativity and ability. This thesis discusses the above areas in five parts. First, the concepts of manager and creativity are defined. Then the process of creative thinking enhancement is explained. In the following discussion, the thesis describes what a problem is, and, at the same time, it also demonstrates the way to find a problem.Finally，the thesis pre-sents two practical models of problem-solving. One is procedural problem-solving, the other, phases problem-solving. In a training program, the steps described in these two models can be followed so as to improve a manager’s creativity and ability in problem-solving.