随着互联网技术的普及，网络已经逐渐延伸至民众生活的方方面面，各种高新技术的实际应用在给民众生活带来便利条件的同时，也出现了多种多样的负面影响，其中个人信息泄露成为威胁公民个人财产安全的重要因素。据调查，超过七成的电信网络诈骗案件都是围绕公民个人信息泄露开展的。个人信息的泄露不仅严重破坏了被泄露人正常的生活轨迹，也对其财产安全产生了威胁。基于此背景，相关部门聚焦个人信息保护，防止个人信息泄露具有十分重要的现实意义。
    本文研究了“刷单返利型诈骗”、“虚假网络投资理财型诈骗”、“冒充公检法型诈骗”三类有代表性的电信网络诈骗场景下个人信息泄露的案例。基于协同治理理论SFIC模型对不同场景下个人信息泄露治理现存问题及成因进行了分析，并给出了相应的对策建议。
    分析发现，鉴于问题成因主要涉及治理主体协同动力不足、政府催化协同作用发挥不足、各主体参与协同治理的制度有待完善、治理主体间协同不畅，本文建议创造条件协助各主体提升参与治理的意愿和能力、搭建共治共享的协同治理机制、完善协同治理的参与规则。通过完善相应的法律法规，建立跨部门、跨领域合作机制，调配资源配置，平衡各方利益来提高政府适当放权的意愿，激发企业辅助治理意愿和能力、社会组织主动参与的意愿、调动个人参加的积极性。研究结论对电信网络诈骗场景下个人信息泄露的治理工作提供了有益参考。

    With the popularization of Internet technology, the Internet has gradually extended to all aspects of people's lives. While the practical application of various high and new technologies has brought convenience to people's lives, it has also had a variety of negative impacts. Among them, the leakage of personal information has become a An important factor that threatens the safety of people's personal property. According to surveys, more than 70% of telecom network fraud cases revolve around the leakage of citizens’ personal information. The leakage of personal information not only seriously damages the normal life trajectory of the leaked person, but also poses a threat to the security of their property. Based on this background, it is of great practical significance for relevant departments to focus on the protection of personal information and prevent the leakage of personal information.
    This article studies three representative cases of personal information leakage in telecom network fraud scenarios: "bill rebate fraud", "fake online investment and financial management fraud", and "impersonation of public prosecutor fraud". Based on the collaborative governance theory SFIC model, the existing problems and causes of personal information leakage governance in different scenarios were analyzed, and corresponding countermeasures and suggestions were given.
    The analysis found that in view of the fact that the causes of the problem mainly involve insufficient coordination power of governance subjects, insufficient government catalytic synergy, the system for each subject to participate in collaborative governance needs to be improved, and poor collaboration among governance subjects, this article recommends creating conditions to help each subject increase their willingness to participate in governance. and capabilities, build a collaborative governance mechanism for shared governance, and improve the participation rules for collaborative governance. By improving corresponding laws and regulations, establishing cross-department and cross-field cooperation mechanisms, allocating resources, and balancing the interests of all parties to increase the government's willingness to appropriately delegate power, stimulate the willingness and ability of enterprises to assist governance, the willingness of social organizations to actively participate, and mobilize individuals to participate of positivity. The research conclusions provide a useful reference for the management of personal information leakage in telecommunications network fraud scenarios.