在全球化不断推进与企业对高效运营持续追求的背景下，企业差旅已成为推动全球业务合作与发展的关键环节。差旅管理因此逐渐成为企业运营策略中不可或缺的一部分。近年来，数字化差旅管理作为一种创新的管理模式应运而生，它通过整合技术、数据与流程，为企业提供了更为高效且透明的差旅解决方案。此变革不仅深刻影响了企业的运营效率，更对员工的差旅体验产生了显著影响。

通过对六家不同规模企业的案例分析，本文总结了传统非数字化差旅管理下的员工体验问题，如流程繁琐、经济负担、时间浪费问题，提炼出数字化差旅管理对员工体验的影响及其提升机制。在此基础上，本文提出了一个数字化差旅管理体验提升金字塔模型，该模型包含三个层次：必要策略层、进阶策略层和卓越策略层。在必要策略层，通过流程简化、无需垫付和自动审核等策略，解决了传统差旅管理中的普遍问题。进阶策略层通过预订提效、自主预订与灵活管控、基于大数据优化差旅服务等策略，进一步提升员工的差旅体验。卓越策略层则通过制度透明化、组织支持、引入福利、先进认同与环保认同等策略，实现员工体验的卓越提升。大型企业和中小型企业根据自身特点，探索并实施了符合自身发展需求的最佳实践，以优化员工体验。

通过运用这一管理模型，为企业在实践数字化差旅管理时提供了有力的指导和实用的工具。同时，期望本文结论和模型能够为学术界在员工体验、组织支持理论等相关研究领域提一个新的角度和场景。

In the context of globalization and the pursuit of efficient operations, corporate travel has become crucial for global business cooperation and development, making travel management an essential part of business strategy. Recently, digital travel management has emerged as an innovative approach, integrating technology, data, and processes to deliver more efficient and transparent travel solutions. This transformation significantly impacts not only business efficiency but also employees' travel experience.

Through case studies of six companies of varying sizes, this paper identifies issues with traditional non-digital travel management, such as cumbersome processes, financial burdens, and time wastage. It also highlights the impact of digital travel management on employee experience and its enhancement mechanisms. Based on this, the paper proposes a pyramid model for improving digital travel management experience, comprising essential, advanced, and excellent strategy levels. Each level addresses different aspects of travel management, from simplifying processes and automating approvals at the base level to enhancing booking efficiency, introducing flexibility, and leveraging big data at the intermediate level. The top level focuses on institutional transparency, organizational support, employee benefits, recognition, and environmental sustainability to achieve excellent employee experience. Both large and small to medium-sized enterprises have explored and implemented best practices tailored to their needs to optimize the employee experience.

This management model serves as a powerful guide and practical tool for businesses adopting digital travel management. Additionally, it is hoped that the findings and model presented in this paper will provide a new perspective and scenario for academic research in areas such as employee experience and organizational support theory.